Americas Media & Ent. Industry Leader
Mr. Serrao is the Americas Media & Entertainment Industry Leader for IBM Global Business Services. He is a member of the Senior Leadership Team for the Communications Sector which covers the Telecommunications, Utilities, and Entertainment & Media industries. He is responsible for client relationships, partner deployment, sales, revenue and client profitability for all Media & Entertainment clients and engagements He has a deep background of 20+ years in consulting serving clients in several aspects of Information Technology including strategic planning, business case development, systems development, systems implementation, and technology infrastructure.